2024-07-30 17:50:46
Shenzhen Metro, which has entered the intelligent era, has launched a series of intelligent services supported by artificial intelligence technology to provide citizens and passengers with a more convenient and comprehensive travel experience. The intelligent customer service center provides self-service information inquiry and payment functions; AI digital employee customer service provides audio and video interactive services; In unattended smart stations, smart security checks have been implemented, so passengers do not need to wait before passing through the gates...
Shenzhen Metro pioneered AI digital employee customer service, fully integrating digital employees with station customer service, and comprehensively utilizing AI technologies such as automatic speech recognition, natural speech processing, and biometric recognition to enable digital employees to have perceptual and cognitive abilities. Through a unified interactive management and control system , digital employee customer service can respond to various business scenarios in an all-round way.
AI digital employee customer service supports multi-lingual voice interaction, including Mandarin, Cantonese, English, etc., meeting the needs of different scenarios, different passenger groups and diversified services. Through the "human-digital human" interactive service scenario, passengers can self-service ticket and card services, inquire about station navigation and bus connection information, handle biometric registration services, and inquire about common questions related to subway travel, etc.
When you are waiting on the subway platform, you might as well look up. The intelligent car congestion display system can visually check the passenger flow in the subway car during peak passenger flow hours. The crowding level of the subway car can be seen at a glance, so there is no need to wait until the train arrives to "open the blind box"!
In this process, the PCB board used in the Shenzhen Metro Intelligent Transportation System, as the core component of the intelligent transportation system, its key role cannot be ignored. PCB boards have unique and irreplaceable advantages in ensuring the stability of signal transmission and preventing electromagnetic interference, and play a vital role in ensuring the normal operation of intelligent transportation equipment.
Therefore, in the Shenzhen Metro AI service application, in order to ensure the stability and reliability of the equipment, high-quality PCB materials were selected. In addition, the engineering team has carried out sufficient technological innovation and optimization in the PCB design and production process, so that the PCB can not only meet performance requirements of signal transmission, electromagnetic compatibility, but also achieve special functions such as high precision and high sensitivity.
The successful practice of PCB in the application of AI services in Shenzhen Metro not only reflects its important role in the field of intelligent transportation, but also provides valuable experience and reference for other industries. It is believed that with the continuous development of technology, the application of PCB in more fields will continue to expand, bringing people a more convenient, efficient and safe travel experience.
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